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︎︎ Dr KitKat


Accessing cultural experiences in isolation
King’s College London
Keio University Tokyo


User research
Digital ethnography
How can cultural engagement improve the lives of marginalised and hard-to-reach publics in times of crisis? As theatres, museums and galleries closed their doors in London and Tokyo during the Covid-19 lockdowns of 2020, the King’s Rapid Response-funded project ‘Accessing Cultural Experiences’ aimed to answer this question.  
To build an understanding of the user experiences of publics unable to engage in-person with museums in London and Tokyo during the pandemic, I worked with collaborators Stephanie Janes (King’s College London) and Chihiro Sato (Keio University Tokyo to plan, convene and facilitate a six-part design sprint over 2 months (which we called a design stroll) with cultural producers, publics, students, and organisations including National Gallery X, V&A, British Museum, Tate, Royal Opera House, Age UK and Spiral Japan. As the pandemic raged on, we collaborated across a wide range of digital platforms, exploring how digital environments could address social isolation and loneliness in collaboration with marginalized groups. Participants co-designed 12 workable prototypes that used existing, everyday and repurposed technologies to address social isolation and foster connectedness. 

Details on our process can be found in this publication: Braybrooke, K. & Janes, S. & Sato, C. 2021, ‘Care-full design sprints, online? Addressing gaps in cultural access and inclusion during Covid-19 with vulnerable communities in London and Tokyo’, In C&T ’21: 10th International Conference on Communities & Technologies [free download].
“I want to dance for the renewal of the world.” - robin well kimmerer